Volkswagen Group of America, Inc. (Volkswagen) has issued a recall for specific 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles due to a potential malfunction in the camera control unit. This issue may cause the rearview camera image to not display properly, posing a safety risk for drivers when reversing.
Details of the Recall
- Affected Models:
- 2022-2024 Volkswagen Tiguan
- 2023 Volkswagen Arteon
- 2024-2025 Audi Q3
- Number of Affected Vehicles: 29,569 units
- Issue: An error in the camera control unit at vehicle startup may prevent the rearview camera from displaying the intended image.
- Potential Risk: Without a properly functioning rearview camera, drivers may experience reduced visibility when backing up, increasing the risk of an accident.
- NHTSA Campaign Number: 25V082000
Resolution and Next Steps
Volkswagen has committed to fixing the issue by updating the camera control unit software free of charge.
Owner Notification
- Owner Notification Date: April 11, 2025
- Action Required: Owners will receive notification letters by mail with instructions on how to get the software update at their nearest authorized dealer.
- Dealer Repairs: Volkswagen dealerships will update the camera control unit software at no cost to vehicle owners.
What Owners Should Do
Owners of affected vehicles are encouraged to:
- Check Their VIN – Use Volkswagen’s recall lookup tool or visit the National Highway Traffic Safety Administration (NHTSA) website to confirm if their vehicle is affected.
- Schedule a Dealer Appointment – If their vehicle is impacted, owners should contact their local Volkswagen or Audi dealership to schedule a free software update.
- Monitor for Additional Updates – Stay informed about any further recall developments by checking Volkswagen’s official website or NHTSA’s recall database.
Volkswagen’s recall of nearly 30,000 vehicles highlights the importance of proactive safety measures in modern automotive technology. While the issue is software-based and can be fixed with an update, it underscores the necessity of regular vehicle maintenance and manufacturer updates. Affected owners should take prompt action to ensure their vehicle remains safe and compliant.
For more information, visit the NHTSA website or contact your local Volkswagen or Audi dealership.
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